Are you attempting to access training but receiving an "Unauthorized" notice like the one below?

Reason

The course you're trying to access has a deadline that is in the past. 

Resolving as a Learner

Please submit a ticket with support to request an extension or contact your Group Manager for assistance (if you have one).

Resolving as a Manager

Please follow these instructions to grant your staff member an extension: How to extend your staff's online training access